IT Essentials Starts Feb, May. 6 weeks, 9.00am-12.30am Ksh 20,000
This course covers basic understandings of the Windows operating systems and file structure, computer hardware architecture, technologies and troubleshooting procedures.
Course Objectives
Upon completion of the course, students will be able to select the appropriate technologies for their organization, optimize the computer environment, troubleshoot various operating system problems, service computer hardware and have the knowledge to troubleshoot and solve problems related to computer hardware and software.
Entry requirements To be eligible for admission into the IT Essentials course, a candidate must satisfy one of the following: A MED certificate in Computer Literacy
Pass a MED computer literacy exam Only upon successful completion of exams in DOC02, XLS02, MDB01, CAL02 and ENG02 will students be allowed to progress to level two of the course.
Course Contents
Software
Introduction to Operating Systems
Windows 9x/ME Operating System Files
Command Line Utilities
Managing Disks and File Structure
System Management Tools
Installation and Upgrade Procedures
Operating System Startup Sequence
Device Driver Installation and Configuration
Operating System Optimization
Troubleshooting and Error Messages
Diagnostic Utilities
Common Operational and Usability Problems
Network Configuration
Internet Connectivity
Hardware
Basic Computer Concepts
PC Component Architecture
CPU and Memory Concepts
Installation Procedures for Computer Components
Interconnection Methods for Computer Peripherals
Device Resource Management
Printer Installation and Troubleshooting
Networking Fundamentals
Safety and Customer Service
Computer Maintenance
General Troubleshooting Practice
